Secrets to Increasing Billable Hours Revealed
Get Answers. Visit Pencilwrench at NADA Booth No. 4073.
Typing cause-and-correction repair stories that satisfy OEM warranty reimbursement requirements represents a huge time suck for your dealership's most productive employee: your technicians.
Money isn't made unless they're flagging hours — that's if their post-repair notes meet OEM standards.
Pencilwrench's component-based point-and-click system ensures technically accurate and professionally written repair stories on every invoice. Experience peace of mind and these new Pencilwrench enhancements at NADA 2025:
Quick Story
Service managers and warranty admins can now build templates for common repairs or to hard-require repair details needed for warranty reimbursement.
Complaints
Pencilwrench now ensures BDC reps and service advisors capture the details techs need to quickly replicate and diagnose customer concerns.
Browser Extension
Pencilwrench now operates alongside your web-based DMS, eliminating program hopping for your BDC reps, advisors, and technicians.
