Take Control
Dealers are 10X more likely to get audited by an OEM than by the IRS. The second-largest reason for a dealership's warranty debit is improper documentation within a repair order's Complaint, Cause and Correction.
Technicians are compensated for fixing vehicles, not for administrative skills. Unfortunately, the revenue collected by a dealership's service department relies heavily on documentation. With Pencilwrench, technicians compose clear, concise and compliant event descriptions in seconds.
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With Pencilwrench, dealers stop worrying about surprise audits and take total control of their customer invoicing and warranty claims.
Produce Professional Invoices
Reduce Mistakes and Claims Entry Times
Mitigate Claims Debit Risk and Policy Expense
Provide comprehensive, well-written invoices with transparency into the repair process
Create complete, comprehensive, error-free documentation for both customers and manufacturers every time
Easily format stories and technical specifications as required by each OEM
How Does Pencilwrench Work On Heavy Duty Truck Repair?
Pencilwrench has set the standard for repair event composition in the retail automotive industry and with heavy duty truck industry partners for over a decade. With over 30,000 components in the system covering DTNA, Kenworth, Peterbilt, Freightliner, and Mitsubishi Fuso, Pencilwrench delivers clear, concise and compliant repair event descriptions for heavy duty truck technicians.
Why Heavy-Duty Truck Dealers Choose Pencilwrench:
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Minimize Equipment Downtime.
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Streamline Service Order Workflow.
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Increase Mobile Truck Repair Efficiency.
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Add Billable Hours.
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Increase Profitability and Throughput.
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Reduce Mistakes and Claim Entry Times.
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Mitigate Claims Debit Risk and Policy Expense.
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Produce more Professional Communications.
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Increase Customer Invoice Transparency.
Technicians are compensated for fixing vehicles, not for their typing or grammar skills, however, almost every dime collected relies on solid documentation.
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Take total control of your heavy-duty repair facility’s invoicing and warranty claims documentation the easy way with Pencilwrench!
Testimonials
Congratulations, Kieran, on ServiceTech101! We have been utilizing this solution for over four years, and I can confidently say it ranks among the best in the automotive industry today. It is essential for all technicians. For service managers seeking to enhance workshop efficiency and improve customer NPS, this solution is a game changer that will simplify operations.
Martin Hayes, Fixed Operations Manager at Sime Darby Motors
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